01509 264727
07971 777737
Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What personal information do we collect from the people that visit our blog, website or app?
When registering on our site, as appropriate, you may be asked to enter your name, email address, phone number or other details to help you with your experience. Anonymous users also have some information collected.
When do we collect information?
We collect information from you when you register on our site or enter information on our site. Additionally, some information is collected from anonymous users, such as their IP address and location and any keywords that they used in search engines to find the site.
How do we use your information?
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
• To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To send periodic emails regarding your order or other products and services.
How do we protect visitor information?
We do not use vulnerability scanning and/or scanning to PCI standards, although our hosts (JUSTHOST.COM) use regular internal vulnerability scans.
We do not use Malware Scanning.
We do not use an SSL certificate.
Why do we not use Malware scanning?
Our site is a Drupal Content Managed System - Drupal perform frequent scans on malware and vulnerability and release frequent updates. These updates are applied to the site as soon as possible.
Why do we not use an SSL certificate?
We do not need an SSL because only administrators can create new accounts so, generally, no personal information is sent to or from the site.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember pages you have visited. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. Cookies are an essential security feature that allow us to protect users logging into the site.
We use cookies to:
• Understand and save user's preferences for future visits.
• Keep track of advertisements - if we are running an advertising campaign.
• Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you disable cookies off, some features will be disabled It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
However, you will not be able to log into site, restricting access to add comments or reply to comments made on the site.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.
Third party links
We do not include or offer third party products or services on our website.
We use Google analytics, and other tracking tools to analyse both registered and anonymous traffic through the site. Google has its own privacy policy available on their site.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have implemented the following:
• Demographics and Interests Reporting
We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with our website.
Opting out:
We do not provide the option to opt out of this tracking, however we do abide by the tracking guidelines and therefore you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.
Laws and Guidelines
Data Protection Act 1998
The Data Protection Act 1998 is an Act of Parliament of the United Kingdom of Great Britain and Northern Ireland which defines UK law on the processing of data on identifiable living people. It is the main piece of legislation that governs the protection of personal data in the UK.
We collect users name and email during a 'contact us' request. This data is used to respond to your email request and the data is not stored on the site.
Users names and email and some other personal information is collected during registration. Only administrators can register new users. This information is provided to provide a better user experience.
We do not sell this data to third parties, nor do we use this information to advertise third party products. We may contact these users from time to time to offer services or to check on the status of the product.
Users can opt out of this contact by requesting:
• By emailing us
• By calling us
• Using the 'contact us' page
The EU Privacy and Electronic Communications Directive in 2002
We do not send or promote 'unsoliceted' emails. By using our 'Contact Us' form you agree to, at a minimum, receive a response from us.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Respond specifically to your enquiry.
To be in accordance with the EU Privacy and Electronic Communications Directive 2002, we agree to the following:
• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters (This is shown at the bottom of this page)
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
• Use the 'Contact Us' page to send us an email requesting that you are removed.
and we will promptly remove you from ALL correspondence.
ICC EU Cookie directive 2012
To abide by the EU Cookie Directive, we offer a warning to all users informing them that cookies are used.
Unfortunately at this time we are unable to offer a user experience with no cookies, so this option is not presented to the user. You can change your browsers settings to remove the user of cookies from the site. With this option enabled you will:
• Not be able to log into the site
• Not 'hide' the EU cookie warning message.
• Not be able to add comments or reply to comments.
For more background on the new law, the ICO published updated guidance in May 2012 on the new rules for using cookies which can be found at: www.ico.gov.uk/for_organisations/privacy_and_electronic_communications/cookie_rules_prepare.aspx
California Online Privacy Protection Act
CalOPPA is the first state law in the US to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/...
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our every page (including our homepage).
Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.
Users will be notified of any privacy policy changes:
• On our Privacy Policy Page
Users are able to change their personal information:
• By emailing us
• By calling us
• By logging in to their account
How does our site handle do not track signals?
We honor 'do not track signals' and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It's also important to note that we do not allow third party behavioral tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. This is a US agency, and rule, but to no other relevant law or rule is available. In the absence of any other rule/law of this nature, we abide by the guidelines laid out by this rule to the best of our ability. The Federal Trade Commission (The US' consumer protection agency) enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
• We do not specifically market to children under 13.
• We do not allow children to register on the site.
• If we discover an underage registrant, they will be removed and banned from the site.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
• We will notify the users via email as soon as possible
• We will notify the users via in site notification as soon as possible (a banner will be displayed at the top of the page for registered users when they log in or return to the site).
We do not agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
This law is a US based law and does not apply to non-US sites. In the absence of any other relevant local law, we abide by the guidelines set out in this law to the best of our abilities.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Respond specifically to your enquiry.
To be in accordance with CANSPAM we agree to the following:
• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters (This is shown at the bottom of this page)
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email
If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
• Use the 'Contact Us' page to send us an email requesting that you are removed.
and we will promptly remove you from ALL correspondence.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
www.abellbuildingservices.co.uk
19 Leckhampton Road,LoughboroughLE11 4TH
01509 264727